21Dukes Casino

It's all good

That 21dukes casino operates seriously and securely is, of course, primarily ensured by a license from the Malta Lottery and Gaming Authority. It was awarded through a complex licensing process and offers all players from the European Union a high level of protection and security. In addition, the British Gambling Commission also monitors the casino's fortunes, so in principle there is nothing to worry about. These facts are once again confirmed by the cooperation with the well-known provider NetEnt, which under no circumstances wants to be associated with dubious casinos. Further aspects of security can be seen directly on the bookmaker's website. It displays the symbol "Certified by the SGS", which means that the random number generator is fully operational and working independently. In addition, all transactions and form entries are fully protected by SSL encryption, which means that the players' personal data is always optimally encrypted.

21Dukes Casino: everything at a glance

The customer service at 21Dukes Casino can be easily rated as another indicator of seriousness and professionalism. Customer support is available seven days a week from 10 a.m. to midnight and can be contacted by phone, chat and email. In all three cases, the staff is fully fluent in German and, based on our experience with 21Dukes Casino, can help find a helpful solution in just a few minutes. In fact, the best choice is probably the live chat, because here the player usually does not have to wait longer than a few seconds for a response.

Visually, the casino makes a great impression, even if the typical online casino structure is not followed. The games are always displayed in the center of the screen. The left and right edges of the screen are completely free of ads or hints, so players' attention is focused solely on the game selection in the center. They can then also be sorted into individual categories directly above the games. Clicking on a category changes the display of games to the point where only games in the appropriate category are displayed here. The bottom line is that this not only provides an attractive appearance, but also provides a focused and quick orientation.

21Dukes Casino: A flawless web application

The offer is now also available in a mobile web app. This is available without downloading and is simply invoked via the mobile browser of the end device. From a technical point of view, there are no defects to complain about, and the appearance is also attractive. Thus, the practical result is a good alternative if you do not have a computer at hand.

Although 21Dukes Casino only appeared on the market in 2014, the provider makes a very serious impression. This is evidenced by the Maltese and British licenses, although a first glance at the offer reveals numerous signs of professionalism. For example, in the case of NetEnt, one of the most renowned game providers is responsible for the offer. The interaction with the player is also pleasant, because the support service is always helpful and above all appreciated for its friendliness.